We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (0)
3 Stars (1)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
24 Nov 2018 07:49
Very cool thing! Neck is no longer hurt-высываюсь. Advise отднозначно!
14 Nov 2018 13:48
Good pillow. Yourself First ordered, try. Now and his wife took. For nearly a year of use has not changed. Before doing a bunch of tried, no long lived. The neck is also no longer sick. Advise. Only need to get used to it a couple of days.
12 Nov 2018 22:36
Just классзаказываю third. The whole family now sleeps on such. Shipping almost 4 weeks to Moscow.
31 Oct 2018 02:42
Order came quickly. Delivered to the door. No smell. Very high quality product. Recommend store.
22 Oct 2018 05:42
Thanks for the article. Fits the description
19 Oct 2018 07:01
Pillow only a form similar to Orthopedic. Very tough and sleep on it impossible. Fake foam)))
18 Oct 2018 23:42
Great for lovers hard pillow or people with great weight
18 Oct 2018 06:19
Pillow excellent, this second order, no smell, sleep comfortably. Thank You for fast delivery.
25 Sep 2018 06:35
Pillow Voronezh was less than three weeks. fully consistent with the description and photo (dark edging around the edges pillow cases present). pillow medium hard, flawless, lying is very comfortable, almost no smell. track to track. we are in the shop are 3,5 thousand. rub... branded and more, and there is no difference. store recommend, thank you so much!!!!!!!))))))
22 Sep 2018 13:04
Good-looking. Not yet understand, like to sleep on it. Later Unsubscribe.
21 Sep 2018 13:06
Pillow is wonderful, fully consistent with the description, no smell. Thanks for the Fast shipping and gift.
18 Sep 2018 02:20
Pillow came exactly as pictured. No smell did not feel. Shipping 2 weeks. Tough. Shape holds up well, sleep on it very convenient to me personally. Thank you!)
16 Sep 2018 21:31
It's rather smooth. I like it.
12 Sep 2018 09:44
All fine any smell sleeping mask as a gift.
31 Aug 2018 02:27
Small pillow, but very comfortable. Sleep on such a small, comfortable. Cushion foam "мемори", a little stiff, who is familiar with the types of мемори foam. Convenient adjusted to the head and neck. Подстраивает under the contours of body heat. Performed very efficiently. Ordered together with pillow case. Very comfortable fabric. Seller recommend. Products in store quality. Ordered a few things in this store. Good Luck and prosperity!
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