We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
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1 Star (0)
|Buyer||Real customer reviews|
17 Mar 2019 04:27
Very fast shipping (14 days), the goods according to the description. The parcel came intact and safe. I'm happy, i recommend the store.
16 Mar 2019 09:21
The order was received in three weeks. Headphones are made carefully. The sound is clear. Characteristic linear. Many tall. Low frequencies are not enough. I bought without a microphone. Seller recommend
15 Mar 2019 01:10
I definitely recommend quality vs great at this price as described
12 Mar 2019 11:47
Everything is super. The goods came quickly. For a girl do not fit, very heavy.
12 Mar 2019 06:15
Thank you!!! Headphones delivered to hmao lyantor in 20 days from the moment of order, the track was tracked completely on all the way. headphones are good, i also like the sound, i order this store not the first time, everything is always fine. thank you seller!!!
3 Mar 2019 10:51
Thank you very much!) super fast delivery. 13 days) comfortable, neatly made headphones. Good sound. They look reliable. Attentive, responsive store. I'm very happy)
26 Feb 2019 09:00
Delivery to the specified interval, came weeks for 2.5-3. There is a small defect in the dm6, but not in the headphones themselves, but in the stakes in the ears, but it's not critical. The order was set dm6 and ck8. Personally, i liked ck8 for convenience: conveniently sit in the ears, from which the sound is better, there is a volume control button that works on xiaomi and on a laptop, externally looks even very good (thought the golden insert will be made less neatly). Dm6 as a gift liked. Value for money is perfect. The first impression of headphones is very good. Let's see how they will work during the time. I advise the store and the goods.
19 Feb 2019 01:08
Headphone quality is good. The sound is excellent, the bass is felt. Delivery about 2 weeks to kazan.
19 Dec 2018 09:39
To ukraine priyshov goods shvidko, and the delivery service of the city of eksmagije two types of trimala on the warehouse and all the same things returned to them in ukraine, so on the ukrainian delivery of goods more than the same from china to ukraine. I recommend all the reviews in the description in the description as well as in the past.
24 Nov 2018 07:58
Delivery as always fast, 2 weeks! I buy a second time, the first departed 3 years! The sound is excellent, the quality is on top! I advise everyone to order
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